Shipping Policy

Order Confirmation

Enjoy FREE shipping on all orders anywhere in Canada and the US.

Order Confirmation

Once your order is placed, you’ll receive a confirmation email instantly. This means we’ve successfully received your order and pre-authorized your payment. Behind the scenes, we’ll check with our suppliers to ensure your item is in stock and ready to ship.

• In Stock? Your order will be processed immediately and shipped within 5 business days.

• Backordered or Unavailable? We’ll cancel the pre-authorization and notify you via email.

Order Shipment

When your order is ready:

• It will ship within five business days after payment.

• Tracking details will be emailed within 24 hours of dispatch.

Haven’t received tracking info within 6 business days? Contact us at lockifyme.help@gmail.com for assistance!

Damages

Please inspect your package upon delivery. If there’s visible damage:

1. Note it when signing for the delivery.

2. Send photos of the damage to lockifyme.help@gmail.com, and we’ll handle the insurance claim for you.

Cancellations, Returns & Refunds

• Cancellations: Orders canceled after 48 hours will incur a $20 administration fee, regardless of shipping status.

• Returns: If your order has shipped, the buyer is responsible for return shipping charges. Items must be in their original, unopened packaging.

• Refunds: Refunds are issued only to the original payment method used at purchase.

Important Notes

• Be sure to select the correct size for your item before placing your order. We do not offer exchanges or refunds for incorrect choices or changes of mind.

At SmartLockifyme Key Locks Canada, we aim to deliver seamless service and premium products every time!